Services Provided

Consultation...
in the form of advice, assistance, or training on the use of the Oracle Communications MetaSolv Solution application. Our experience in the realms of regulated ordering, retail and wholesale ordering, service fulfillment processes, as well as engineering using M6 is very deep and broad across the industry. Our experience in the MetaSolv product line goes back to 2000 and version 3.11. We've been very active in helping document enhancement criteria to help Oracle develop a product better serving the user community. So, our knowledge of all areas of the application is both broad and deep.

Application User Support...
for M6 in all areas of your business from ordering and provisioning through service fulfillment and trouble management. We support the administrative functions around security permissions and all the infrastructure needs of the system. We also support the identification and documentation of defects to help your support team and Oracle solve problems more effectively. If needed, we provide vendor management services as well.

Remote Data Entry...
from our offices, technicians update your M6 system with any record updates you require. A requirement we've noticed more and more in recent projects involves the need for Data Entry on a large scale which may not be conducive to automated scripting or other normal migration processes. Strickland Designs offers a closely managed team of professional M6 users in our own offices, saving our clients the cost of travel and training, while also getting data properly loaded, quality checked, and into production in the fastest possible manner. If this seems like a service that interests you, please let us know.

Project Management...
is usually a part of any consultation project. We provide project management in new product development, engineering projects, system integration (including inventory audit and correction), report development, and data integrity / migration.

 

Phone: 770-893-7626
Email: contact@strickland-designs.com